Denver International's Early Baggage Handling Problems
Number of pages:
6
ABSTRACT:
A 6 page paper discussing Denver's baggage-handling fiasco from a software perspective. System designers approached problems from a patchwork view rather than as an overall system, and the Denver airport authority continually made changes without informing baggage claim designers. The result was that the airport was delayed in opening by nearly a year, at times costing more than $1 million a day. Bibliography lists 7 sources.
FILE NAME:
File: CC6_KS-DIAbag.doc
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